Rooms
Flamingo Cancun Resort - Amenities
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Hair dryer
- Water sports
- Children's playground
- Library
- Canoeing
- Wheelchair accessible
- On-site parking
- indoor pool
- kids club
- outdoor pool
- Poolside bar
- kitchenware
- 24-hour security
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Massage services
- Off-Site parking
- Private Beach
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- gift/souvenir shop
- Shops on site
About
Hotel Features
Located in Cancún, a few steps from El Rey Beach, Flamingo Cancun All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides a kids' club, room service and currency exchange for guests. The rooms come with a coffee machine, a flat-screen TV and a safety deposit box, while some rooms also feature a balcony and some have sea views. All rooms will provide guests with a minibar. Buffet and American breakfast options are available at the hotel. At Flamingo Cancun All Inclusive you'll find a restaurant serving Italian, International and Grill/Bbq cuisine. A vegetarian option can also be requested. At the accommodation guests are welcome to use a hot tub. Staff speak English and Spanish at the reception. La Isla Shopping Mall is a 14-minute walk from Flamingo Cancun All Inclusive, while Cancun Government Palace is 7.7 miles from the property. Cancún International Airport is 12 miles away.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Environmental fee of $80 MXN, per room, per night will be requested by the property at the check in. Please note guests will not be refunded for unused nights, including those resulting from delayed check-in or early check-out. Cancelations or changes made after check-in are subject to a penalty of 100% of the room rate. Mandatory supplement will be charged at check in for New Year's Eve dinner. All reservations during December 31st, $100.00 USD per adult and for children under 6-12 years old $50.00 USD, all reservations in All-Inclusive Plan.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.
Reviews
- Cleanliness7.6
Run a far as you can away from this hotel.
- What did you like most?The beach was excellent. Very clean and nice. The massages were fantastic. The ladies were great. There were a handful of pleasant staff who seemed to care.
- Was there anything you didn't like?Where do I start. When we first arrived, we were greeted by a salesperson wanting us to sign up for their Vacation Club. We weren’t even checked in yet. They pretended to show us the food locations in order to get us to sign up for their presentation. We had to insist on leaving because we were hungry. The WiFi is non existent unless you are on top of the lobby. And they were no help in trying to get it working. The property is old and run down. They try to “show” it isn’t with the lobby area but our room was dirty, had so many issues (shower didn’t work [water came out of the spout and flooded the bathroom], no hot water when we arrived, cracked mirror, safe didn’t work, fridge wasn’t stocked and actually had a 1/2 used Sprite sitting in it.) It was clear the room had not been cleaned. Sheets were dingy and scratchy. Sliding door didn’t lock and had to be “rigged” to lock. There was some kind of dirt on the inside of the closet door that got our clothes all dirty. We booked and paid for an ocean front room. They gave us a partial view. And when I asked to be moved, due to all the issues, they gave some excuse about having to wait til tomorrow. We would have to “check out” at 10, hang around with our luggage, and then maybe move to a new room after 3 pm. It was clear that they treated their guest who booked online and were from the US differently. The food was meh. Their dining rooms are small and not to size for the amount of guest they have. There is a wait, unless you go off peak hours. Like at 3 pm in the afternoon for lunch. Sometimes the wait staff would wait on you and sometimes they would only accommodate those that spoke Spanish. There wasn’t a good variety of food. Things weren’t refilled (it’s a buffet). The pool side food could only accommodate 8 parties at a time in small booths. We were never able to get anything quick. They didn’t have snacks or a quick self serve area just to grab and go. Everything was a long wait.
- What did you like most?Location is great, very close to the beach.
- Was there anything you didn't like?Some of the staff, especially at the front desk were rude and not helpful. ( most of the staff were friendly) Slow service at some of the restaurants and long wait line to get a table during peak hours. WiFi is not available in the rooms. Room description is not correct, it shows room has two king beds but it’s either one king bed or two double beds
